HPA NEWSLETTER – August 1, 2015

Why kids don’t listen, Blue Bell ice cream, and more…

The Power of Operational Learning

by Bob Edwards

A few years back, I was sitting in my living room when I heard two of my teenage boys arguing with each other in the dining room. I couldn’t hear what they were saying, but I could tell from the tone of their voices that their interaction was not friendly or cooperative in nature.

From my comfortable chair in the living room I could see that they were facing each other and standing about 2 feet apart. All I could see were their heads and shoulders because of the island countertop in the kitchen, but that was all I needed to see in order to tell that the situation was going to escalate if I didn’t intervene.  

Click here to read entire post


Excerpt from Tim Autrey’s New book 6-Hour Safety Culture

Individual Performance Model

The Individual Performance Model™ (IPM) takes the amazing complexity of human psychology and puts it into a simple workable model that gives you the insights needed to become a very effective influencer. Once you master it, you can literally get another person to do virtually anything you want them to do.

Once you understand this model, you will understand much more about yourself, as well as those around you. Understanding and implementing what you are about to learn will benefit you in dealing with (and influencing) everyone you come in contact with- all the way from a waiter in a foreign country, to the barista at Starbucks, to the people at work who report to you, your co-workers, and your bosses, to your primary relationships, and to the person looking back at you from any given mirror. This is very powerful stuff.

Click here to read entire excerpt


HPA Executive Director – Tim Autrey interviews Rob Fisher, President of Fisher IT. This insightful video captures their insights on: “The concept of convincing leadership. You don’t need a program!”

Click here to watch video


Blue Bell ice cream consumer advisory was issued after 3 deaths due to Listeriosis in 2013. Blue Bell ice cream, for the first time in history had to recall all their products.

The important question is how does the company ensure, that something like this will never happen again?

Click here to watch video

Reading Recommendations